Last updated: January 18, 2025
Thank you for choosing Serververse.
We would like to clarify our Refund Policy to ensure transparency and mutual understanding. By purchasing our products or services, you agree to the following terms:
Interpretation and Definitions:
Interpretation:
Capitalized terms have specific meanings defined under these conditions, regardless of whether they appear in singular or plural forms.
Definitions:
Company refers to Serververse (operating under AR Solution, Jahangirabad, Surat), referred to as "We," "Us," or "Our."
Goods refer to the services or products offered for sale on our website.
Orders mean requests by You to purchase Goods from Us.
Service refers to our website and associated offerings.
Website refers to Serververse, accessible at https://serververs.com.
You refers to the individual or entity accessing or using the Service.
Refund Policy
Final Purchase Clause:
All purchases made through Serververse are final. However, we offer refunds as store credits under the following terms:
Refunds will be processed as store credits only.
The refundable amount will be calculated based on the remaining duration of your plan.
For example, if your plan is for 30 days and you have used 20 days, the amount for the remaining 10 days will be refunded as store credits.
Accidental Payment Refunds:
In the case of an accidental payment:
Refund requests must be submitted within 12 hours of the transaction.
Refunds for accidental payments will be processed within 48 hours if deemed valid.
Order Cancellation Rights:
Once an order is placed and payment is processed, cancellations or refunds can be done and your amount will be refunded as credits.
Conditions for Returns:
We do not accept returns for any products or services provided. This includes but is not limited to:
Customized or personalized services.
Subscription-based services or digital products.
Services already initiated or delivered.
Exclusions:
This policy applies to all Goods, including promotional or discounted items, and is binding unless otherwise mandated by applicable law.
Contact Us:
If you have any questions or concerns regarding this policy, please reach out to us:
[email protected]
We appreciate your understanding and trust in Serververse.